Tulisan bahasa inggris 2

semi block style

Cahaya Abadi Ltd.

10 Flower Street

Jakarta, Indonesia

21th May, 2011

Rendy Textils

Jln.K.H Mas Mansyur 26 B

Tanah Abang, Indonesia

Dear Sirs,

We are very sorry to inform you that your last delivery is not up to your usual standard. The material, seems to beloosely wovwn and is inclioned to pull out of shape. By separate mail, we have sent you a cutting from this material, also one from cloth of an early consignment, so that you can compare the two and see the difference in texture.

We have always been able to rely on the high quality of the materials you sent us and we are all the moore disappointed in this case because we supplied the cloth to new customers. As we shall have to take back we must ask you to let us know, without delay, what can you do to help in getting over this difficulty.

Best Regards,

  Rendy

Tulisan bahasa inggris 2

1. complaint letter (block style)

PT. RENDY CORPORATION

39 FLOOR STREET EAST

LOS ANGELES, ONTARIO

JS/MR                                                                                                  3^nd Mei, 1995

Sanyo Co. LTD

Minatoku Chu-ko                                                                                                       

Japan

Dear Sir,

OUR ORDER NO. JT33

We have received the documents and taken delivery of the goods which arried at Port Elzhabeth on the S>S Castle yesterday.

We are much obliged to you for the prompt execution of this order. Everything seems to be correct and in good condition except in case no. 14.

Unfortunately when we opened this case we found it contained completely different articles from those ordered, and we can only think that a mistake has been made and that this case is part of another other.

As we need the articles we ordered to complete deliveries to our customer, we must ask you to arrange for replacements to be dispatched at once. We attach the list of contents of case no. 14, and would be glad if you would check this against our order and your copy of the invoice. In the meantime we are holding the case  your disposal. Please let us know what you wish to do with it.

                                                                                                                        Yours truly,

                                                                                                                        M Rendy Irham