Tulisan bahasa inggris 2

1. complaint letter (block style)

PT. RENDY CORPORATION

39 FLOOR STREET EAST

LOS ANGELES, ONTARIO

JS/MR                                                                                                  3^nd Mei, 1995

Sanyo Co. LTD

Minatoku Chu-ko                                                                                                       

Japan

Dear Sir,

OUR ORDER NO. JT33

We have received the documents and taken delivery of the goods which arried at Port Elzhabeth on the S>S Castle yesterday.

We are much obliged to you for the prompt execution of this order. Everything seems to be correct and in good condition except in case no. 14.

Unfortunately when we opened this case we found it contained completely different articles from those ordered, and we can only think that a mistake has been made and that this case is part of another other.

As we need the articles we ordered to complete deliveries to our customer, we must ask you to arrange for replacements to be dispatched at once. We attach the list of contents of case no. 14, and would be glad if you would check this against our order and your copy of the invoice. In the meantime we are holding the case  your disposal. Please let us know what you wish to do with it.

                                                                                                                        Yours truly,

                                                                                                                        M Rendy Irham